Our way of saying 'thank you'

We're so grateful for all the love and support this wonderful community has shown us over the years. So to say a heartfelt 'thank you', we've created our very own loyalty programme 'Foxtrot Friends'!

Every time you shop with us, you'll earn points which you can turn into vouchers to spend on your Foxtrot favourites.

Sign up for free and start earning points straight away.

Earn loyalty points every time you shop.

Turn your points into vouchers to spend on the pieces you love.

Start earning points with every order

Foxtrot Friends VIP Tiers

Bronze Tier

You’re automatically in Bronze when you join!

3 points for every $1 spent

Silver Tier

Spend $700 to reach Silver.

4 points for every $1 spent

Gold Tier

Spend $1,300 to reach Gold.

5 points for every $1 spent

Ways to redeem

Turn your loyalty points into vouchers to spend on your favourite Foxtrot pieces.

1,200 points → $10 voucher
5,800 points → $50 voucher
11,000 points → $100 voucher

Sign up and start earning points

REFER A FRIEND

Some things are too good not to share.

If you’ve been telling your friends all about your lovely new linen or wool (and we know many of you do!), be sure to make the most of our Foxtrot Friends referral programme. It’s easy to join, and you could earn $25 in Foxtrot Home vouchers for every friend who shops with us.

Step 1. Log in to your Foxtrot Friends account, or sign up if you haven’t already. 

Step 2. Head to your Loyalty Hub, and scroll down to the ‘Referrals’ section to find your referral link.

Step 3. You can send your referral link to multiple friends or family who are new to Foxtrot. You can do this via email, Facebook or copy and paste it to share in a message, text or socials, whatever suits you.

We’ll send your friend a $25 voucher, and when they’ve placed their first order, we’ll send you a $25 voucher too.

It’s our way of saying thank you for sharing the Foxtrot love!

T&Cs apply. A $50 minimum spend applies when redeeming a voucher. Referred $25 vouchers are valid for new Foxtrot Home customers only. Referral reward discount codes can only be used once, and cannot be used in conjunction with any other product or order discount codes. Self-referrals, duplicate accounts, and referral activity deemed fraudulent or abusive may result in rewards being withheld or cancelled.

Your FAQ's answered

How does Foxtrot Friends work?

When you shop with us, you'll automatically earn loyalty points based on how much you spend, and what tier you're on. You can then use those points to redeem vouchers to take a little off your next purchase - a little 'thank you' from us to you.

Do my points ever expire?

Your points will expire after 2 years of inactivity (activity = earning or redeeming points). Until then, they are yours to spend! Use them whenever you're ready for your next little home refresh.

How do I join?

Sign up here to create your account, or sign up when you're checking out, and we'll start adding points to your account straight away.

How do I check how many points I have?

Simply log in to your Foxtrot account, and your points balance will be waiting for you there.

Can I combine points from multiple accounts?

Unfortunately not. Your points balance is linked to your email address. Points and rewards can not be combined from other accounts.

How do I spend my rewards?

Once you redeem your reward using your Foxtrot Friends points, click 'Apply code' and your discount will be waiting for you at checkout, all applied and ready to go!

Are my rewards compatible with other discounts?

Yes! You can apply multiple discount codes to your purchase. Foxtrot Friends discount codes are compatible with other discount codes outside of Foxtrot Friends.

What can I earn points on?

You can earn points on all product purchases over $25. Points are not earned on freight charges or gift card purchases (but are earned on gift card usage).

Can I gift my rewards?

Unfortunately not. Rewards are linked to your email address and are not transferable.

How does the referral programme work?

Share your referral code with a friend who hasn’t shopped with us before, and a $25 voucher will be waiting for them when they check out their first order. Once their first purchase is confirmed, you’ll receive a $25 voucher to use on your next Foxtrot order.

A $50 minimum spend applies, and only one Referral reward code can be used per order.

How do I share my referral link?

You can share your link directly through the Foxtrot Friends panel via email or Facebook, or copy and paste it to share in a message, text, or socials, whatever suits you!

When do I receive my Refer A Friend reward?

Once your friend has placed their first order using their referral code, your $25 voucher will be added to your Foxtrot Friends account, ready to use on your next order over $50.

What if I have more questions?

Reach out to our team at hello@foxtrothome.co.nz or click here for our terms & service. You'll find Loyalty info in sections 21 and 23.