We can dispatch in L4 but there may be delays. Quilts are due in stock at the end of the month. Keep safe everyone! We can dispatch in L4 but there may be delays. Quilts are due in stock at the end of the month. Keep safe everyone!

FAQ

Linen

What is stonewashed linen and how is it different?

While highly durable and long lasting, the ‘raw’ linen of old was also uncomfortable. It did, however, get softer with longtime wear — often decades after purchase.

Spinning newly woven linen in a machine with natural Pumice stone helps accelerate this wearing process. It leaves the linen with a buttery ‘sleep ready’ softness and a vintage style that would otherwise take many years to achieve. The drawback being that stone-washed linen is more delicate than raw linen; naturally it has a shorter lifespan.

Why do I need to rotate my sheets?

Stone washed linen is already at its maximum softness and therefore requires a little more love than traditional, raw linen. This is especially true of sheets that cover high-friction areas like fitted/bottom sheets. It’s important to rotate your bed linen between several sets to avoid wear and tear accruing on a single sheet. Not doing so may result in a shorter than usual life.

Why is linen more expensive than other bedding? 

Naturally, well-made pure flax bed linen is more expensive than cotton and synthetic bedding. Labour intensive, flax farming requires careful craftsmanship to ensure quality fibre, which being stiff, is difficult to weave during manufacturing. Combined with stone-washing, the cost of producing bed-ready flax linen is generally higher than other textiles.

We are proud to say that our linen does cost LESS to the environment. Made from 100% organic French flax, grown free from pesticides and at a third of the water consumption of cotton, Foxtrot linen is also delivered in compostable packaging.

    Does Linen fade? 

    Unfortunately linen does fade in the sun as it is a natural fibre. All natural fibres do this. To mitigate this risk, please ensure your linen is kept out of direct sunlight. 

     

    Product Information

    How do I wash and care for my linen?

     

    • Warm machine wash with plenty of water
    • Do not bleach. No dry-cleaning. 
    • Warm tumble dry
    • Line dry in shade if possible
    • Try to avoid direct sunlight if possible as colours in linen do fade 
    • Linen always has wrinkles. If you want to iron, use a warm setting and press when slightly damp. 
    • It’s important to rotate your sheets (especially fitted/bottom sheets) between several sets to avoid wear and tear accruing on a single sheet. Not doing so may result in a shorter than usual life. Read more about this here

    What dimensions are your duvets? 

    Please refer to our duvet bedding sizes.

    What size are your fitted sheets? 

    Please refer to our fitted sheet bedding sizes.

    What size are your flat sheets? 

    Please refer to our flat sheet bedding sizes.

    Is your bedding made from pure linen?

    Yes, absolutely! All of our products are made from 100% pure linen from flax plant fibres harvested in France.

    Do pillowcases come with the duvets and/or sheets?

    The pillowcases are not included as we have found that a lot of our customers like to mix and match the colours...so they can be bought separately on our website. Shipping for pillowcases is free when you buy larger items (in NZ).

     

    Payments and Shipping

    Do you have a returns policy?

    Yes, we certainly do! Just return your item/s within 7 days of purchase for a full refund. We just ask that you pay for shipping (both ways). However, the linen MUST be in un-used/re-saleable condition. 

    Do you do layby?

    Yes, we do! Just use the LAYBUY option on checkout and your linen will be sent to you straight away. Pay later! 

    Can I use my discount code for all orders? 

    The code you receive upon signing up for email newsletters is to be used once per household, only. Minimum $100 product spend applies :-) The code cannot be used for voucher orders. 

    How much does it cost to send linen to Australia?

    A duvet or sheets set with a pair of pillowcases costs NZD $25 to send anywhere in Aus. Pillowcases on their own cost just NZD$10. For any other combinations (eg sheets AND duvet), please email us for  a quote.